Frequently asked questions

VPN stands for virtual private network, a secure tunnel between two or more devices.
Connecting to a VPN gives you an encrypted connection to the internet. This allows you to stay private, stay secure, and access the online content you want—no matter where you are.

Hide your real IP address and surf the web with added privacy.
Protect your confidential information (such as online banking credentials or social media passwords) through VPN encryption
Unblock and access your favorite websites and social media platforms
Stream and download anything securely, anonymously, and with no limits
Get discounts when you shop online

A VPN helps you access a range of online streaming services, social media sites, and news providers safely and securely.

This is possible with any VPN, but the difference is often unnoticeable. Furthermore, if your internet service provider is throttling certain types of traffic, using a VPN could actually boost your speed. SuperfastVPN runs a premium high-speed network using bandwidth from Tier-1 providers.

Please refer to the Tutorials page.

Currently we have servers in Australia,Canada, Finland, France, Germany, Greece, Hong Kong, India, Ireland, Italy, Malaysia, the Netherlands, Singapore, South Korea, Spain, Sweden, Switzerland, the United Kingdom and United States. You can find a dynamic list here.

On the Lost Password page, enter your email address and press Send Verification Code. You will receive a verification code email, fill in the mailbox verification code, and then enter the new password.

Internet traffic congestion can slow a fast connection to a halt. When you initiate a connection to a VPN server, you first go through your ISP. If your ISP directs you to a route that is either very busy or very long, your connection will be slow. This can happen anywhere along the route, although we monitor our network 24/7 to ensure we are not the cause.

A virtual private network (VPN) refers to a network solution that is used to encrypt internet traffic and hide your IP address and virtual location. It helps you stay secure and private when browsing.